Hotel Chicago West Loop SureStay Collection by Best Western
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About this property
Hotel Chicago West Loop SureStay Collection by Best Western is located on Chicago's Near West Side, within a 10-minute walk of Rush University Medical Center and United Center. The property sits 0.6 miles from University of Illinois Chicago and 0.9 miles from Credit Union 1 Arena, making it convenient for visitors to the medical district, sports venues, and campus areas. Airport Express shuttle service connects the hotel to O'Hare and Midway airports.
Each of the 115 guestrooms includes a refrigerator, flat-screen television, and complimentary wireless internet. Beds are dressed with down comforters and premium linens. Private bathrooms feature showers, complimentary toiletries, and hair dryers. Cable programming is available for in-room entertainment. Guest comfort ratings average 4.1 out of 5.
The hotel offers a 24-hour fitness center for guest use. Complimentary wireless internet is available throughout the property. A concierge desk assists with information and arrangements, and a business center operates around the clock. Additional facilities include gift shops, a newsstand, vending machines, and a water dispenser. The 24-hour front desk provides express check-in and check-out options. Multilingual staff and tour or ticket assistance are available to guests.
Check-in begins at 4:00 PM and runs until 2:00 AM; standard check-out is 12:00 PM. Pets up to 25 pounds are permitted for a $50 non-refundable fee, with a maximum of one pet per room. Service animals are allowed without fees. The property is wheelchair accessible with accessible public restrooms, fitness facilities, and meeting spaces.
Location & nearby attractions
Rush University Medical Center - 0.4 km / 0.3 mi
Union Park - 0.6 km / 0.4 mi
United Center - 0.8 km / 0.5 mi
University of Illinois Chicago - 0.9 km / 0.6 mi
Credit Union 1 Arena - 1.2 km / 0.7 mi
Milwaukee Avenue - 2.4 km / 1.5 mi
311 S Wacker Dr - 2.7 km / 1.7 mi
Willis Tower - 2.8 km / 1.7 mi
Skydeck Ledge - 2.8 km / 1.7 mi
Anna and Frederick Douglass Park - 2.9 km / 1.8 mi
State Street - 3.4 km / 2.1 mi
Merchandise Mart - 3.5 km / 2.2 mi
CIBC Theatre - 3.5 km / 2.2 mi
Chicago City Hall - 3.5 km / 2.2 mi
Cadillac Palace Theatre - 3.6 km / 2.2 mi
The nearest airports are:
Chicago Midway Airport (MDW) - 18.3 km / 11.4 mi
Chicago O'Hare Intl. Airport (ORD) - 40.9 km / 25.4 mi
Chicago, IL (PWK-Chicago Executive) - 52.7 km / 32.7 mi
Chicago, IL (DPA-Dupage) - 63.5 km / 39.5 mi
The preferred airport for Hotel Chicago West Loop, SureStay Collection by Best Western is Chicago O'Hare Intl. Airport (ORD).
Rooms
Amenities & features
Getting here
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Pet policy
- Pets allowed
- Pet max weight (per pet) in kg is 11
- Pet max weight (per pet) in lb is 25
- Maximum number of pets per room 1
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- $50 Non refundable fee.
- Service animals complying with ADA Title lll regulations are allowed.
Fees & policies
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Refundable incidentals deposit: USD 50.00 per accommodation, per night
- Secured self parking fee: USD 25 per night (in/out privileges)
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 1:00 PM and 5:00 PM
- Late check-out is available for a fee (subject to availability)<
Know before you go
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.