Shangri-La Toronto
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About this property
Shangri-La Toronto is a five-star property operated by Shangri-La Hotels and Resorts, positioned in the heart of downtown Toronto. Located just a three-minute walk from Queen Street West and ten minutes on foot from CF Toronto Eaton Centre, the hotel offers 202 guestrooms in a central setting that places guests near major Toronto attractions and shopping districts.
Each guestroom features an iPad and minibar, along with a 48-inch LCD television with satellite programming. Complimentary wireless internet keeps guests connected, while bathrooms include separate soaking tubs and rainfall showerheads. In-room safes, desks, and phones with complimentary local calling provide practical conveniences. The property achieves a guest comfort rating of 4.8 out of 5.
Dining options include Bosk, one of two on-site restaurants, with 24-hour room service also available. A coffee shop and cafe serve snacks throughout the day, while two bars and lounges offer cocktails and refreshments. Complimentary daily breakfast is offered from 7:00 AM to 10:30 AM for a fee.
Wellness and recreation amenities include a full-service spa offering massages, body treatments, and facials. An indoor pool, hot tub, and sauna provide additional relaxation options. The property features a 24-hour fitness center with yoga, Pilates, and fitness classes. Complimentary wireless internet extends throughout public areas, and concierge services assist with guest needs.
The location offers proximity to Scotiabank Arena and Ripley's Aquarium of Canada, each 0.6 miles away. Additional nearby attractions include Nathan Phillips Square, Toronto City Hall, and the TIFF Bell Lightbox. The property has received an overall guest rating of 4.7 out of 5 across more than 1,000 reviews.
Check-in is available from 4:00 PM onward, with check-out at 12:00 PM. Pets are welcome, with dogs and cats accepted at a maximum weight of 50 pounds per pet, and one pet per room. Service animals are allowed without additional fees. The property is smoke-free and wheelchair accessible throughout.
Location & nearby attractions
The Path - 0.1 km / 0.1 mi
PATH Underground Shopping Mall - 0.1 km / 0.1 mi
Queen Street West - 0.2 km / 0.1 mi
Four Seasons Centre - 0.3 km / 0.2 mi
Toronto-Dominion Centre - 0.3 km / 0.2 mi
Roy Thomson Hall - 0.3 km / 0.2 mi
Royal Alexandra Theatre - 0.3 km / 0.2 mi
Osgoode Hall - 0.4 km / 0.2 mi
Canada Permanent Building - 0.4 km / 0.3 mi
Nathan Phillips Square - 0.5 km / 0.3 mi
Princess of Wales Theatre - 0.5 km / 0.3 mi
TIFF Bell Lightbox - 0.6 km / 0.4 mi
Metro Toronto Convention Centre - 0.7 km / 0.4 mi
Downtown Yonge - 0.8 km / 0.5 mi
Toronto City Hall - 0.8 km / 0.5 mi
The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 3.2 km / 2 mi
Toronto Pearson Intl. Airport (YYZ) - 27.2 km / 16.9 mi
Rooms
Dining
Amenities & features
Getting here
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
Pet policy
- Pets allowed
- Pet max weight (per pet) in kg is 23
- Pet max weight (per pet) in lb is 50
- Only dogs and cats are allowed
- Maximum number of pets per room 1
- Service animals are allowed
- Service animals are exempt from fees/restrictions
Fees & policies
- Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
- Airport shuttle fee: CAD 199 per vehicle (roundtrip)
- Valet parking fee: CAD 68 per night (in/out privileges)
- Pet fee: CAD 125 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
Know before you go
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.